01Payments are final
A TrenchBrain membership is digital access that starts as soon as your membership starts. All payments, which are made through Whop, are final. We do not issue refunds.
02Billing problems and disputes
Payment and billing problems (a wrong charge, a card problem, a dispute) are handled on Whop, through Whop’s support. Whop takes the payment and holds the billing record.
03Cancelling
You can cancel at any time on Whop. Cancelling stops the next renewal. We do not give partial refunds for the rest of the period you have paid for, and your access stays open until that period ends.
04Access problems
We give no refund for delays or problems getting in that come from you (for example signing in with a different Whop account than the one that holds your membership) or from technical problems outside our control (Whop, your network, a data source). We will work to fix access problems quickly: reach us through Whop.
05Exceptions
- If TrenchBrain stops operating, we may consider a refund for the unused part of a period you have paid for, at our discretion.
- If you pay and do not use the membership because of your own error, for example you never signed in, we do not issue a refund.
- If the law of your country gives you a right to a refund or to withdraw that we cannot take away, that right stays. Nothing in this policy removes it.
06Changes to this policy
We may change this policy. We will post the new version here with a new effective date. If you keep using TrenchBrain after a change, you accept it.
07Contact for refund and billing questions
For anything about payments or billing, contact support through Whop.
By buying a membership, you agree to this Return and Refund Policy.
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